Job: Dispatcher CSR (All Shifts)

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Pay: $11 to $12/hour

40 hours Full Time- All Shifts Available

Posted: 07/03/2017

Job Status: Full Time

Job Description

Bilingual Skills A Must, Paid Training, Fast Pace, Friendly Environment!!!

The dispatcher is responsible for smooth transition of calls from the trip queue to taxicab drivers. Uses available vehicles and drivers to maximize coverage and efficiency of customer movement. At times of high call volume, the dispatcher must assign priority to calls using his/her best judgment.

Requirements:

Geographical knowledge of the metropolitan Phoenix area

Duties and Responsibilities:
Ability to provide quality customer service, treating people with dignity and respect
Ensure smooth/efficient flow of vehicles/passengers to their destinations using MDT and telephones
Determine types and vehicles necessary to complete different types of trips
Monitor vehicles/personnel locations efficiently coordinating service, schedules, maintaining  reasonable driver workloads
Constant monitoring of the overhead call situation screen
Assist the rural MEDEX manager in day-to-day operations
Answer phone calls as needed
Confirm trip distances

WE ARE NOW HIRING DISPATCHERS!!

Call for an interview Monday-Friday 8am - 5pm at 480-966-8377.

We are located at 4525 E University Dr, Phoenix, AZ  85034.

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