Dispatcher CSR (All Shifts)
Bilingual Skills A Must, Paid Training, Fast Pace, Friendly Environment!!!
The dispatcher is responsible for smooth transition of calls from the trip queue to taxicab drivers. Uses available vehicles and drivers to maximize coverage and efficiency of customer movement. At times of high call volume, the dispatcher must assign priority to calls using his/her best judgment.
Geographical knowledge of the metropolitan Phoenix area
Duties and Responsibilities:
Ability to provide quality customer service, treating people with dignity and respect
Ensure smooth/efficient flow of vehicles/passengers to their destinations using MDT and telephones
Determine types and vehicles necessary to complete different types of trips
Monitor vehicles/personnel locations efficiently coordinating service, schedules, maintaining reasonable driver workloads
Constant monitoring of the overhead call situation screen
Assist the rural MEDEX manager in day-to-day operations
Answer phone calls as needed
Confirm trip distances
We are located at 4525 E University Dr, Phoenix, AZ 85034.
3 Shifts times available
Must be able to pass Background/Drug Test
Pay: $11 to $12/hour
40 hours Full Time- All Shifts Available
Job Status: Full Time